Introduction
These Terms and Conditions govern your use of Horus Casino and form a legally binding agreement between you and Horus Casino. By registering an account or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services.
Horus Casino reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to registered players and will take effect from the date specified in the notification. Continued use of our services following such notification constitutes your acceptance of the revised terms.
1. Account Registration
To access the full range of services offered by Horus Casino, you must create a personal account. The following conditions apply to account registration:
- You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher, to register an account.
- You may only hold one personal account at Horus Casino. Duplicate accounts may be closed and any associated funds may be forfeited.
- All information provided during registration must be accurate, complete, and kept up to date. Horus Casino may request documentary evidence to verify the information you have supplied.
- You are responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any third party.
- You must notify Horus Casino immediately if you suspect that your account has been accessed without your authorisation.
- Horus Casino reserves the right to carry out identity verification checks at any time. Failure to provide satisfactory verification documents may result in the suspension or closure of your account.
- Accounts must be registered and used solely by the person named on the account. Use of another person's account is strictly prohibited.
2. Eligibility
Our services are available to individuals who meet the minimum age requirement and are located in jurisdictions where online gambling is permitted. It is your responsibility to ensure that online gambling is lawful in your country or territory before registering an account. Horus Casino accepts no liability for any breach of local laws by players.
3. Deposits and Withdrawals
All deposits and withdrawals are subject to Horus Casino's payment policies. You may only deposit funds from payment methods registered in your own name. Horus Casino reserves the right to request verification of your payment method before processing any withdrawal. Withdrawal requests are subject to identity and security checks, and processing times may vary depending on the payment method used.
4. Bonus Terms
Horus Casino may offer bonuses, promotions, and other incentives to new and existing players from time to time. All bonuses are subject to the following general terms, as well as any specific terms attached to individual promotions:
- Bonuses are intended for personal and recreational use only. Any attempt to abuse or exploit bonus offers, including through collusion or the use of multiple accounts, will result in the cancellation of the bonus and may lead to account suspension.
- Bonuses may be subject to wagering requirements. This means that you must wager the bonus amount, or the bonus plus deposit amount, a specified number of times before any winnings derived from the bonus become eligible for withdrawal.
- The games that contribute towards wagering requirements, and the percentage contribution of each game type, will be stated in the specific terms of each promotion.
- Bonuses have an expiry period. Any bonus funds or associated winnings that have not been used or wagered within the stated period will be removed from your account.
- Horus Casino reserves the right to withdraw, modify, or cancel any bonus or promotion at any time and without prior notice.
- Only one bonus may be active at any one time unless Horus Casino explicitly states otherwise in the promotion terms.
- Horus Casino reserves the right to determine whether a player is eligible for a particular bonus. Decisions made by Horus Casino in this regard are final.
5. Responsible Gambling
Horus Casino is committed to promoting responsible gambling and takes the welfare of its players seriously. We recognise that gambling can become problematic for some individuals and we provide a range of tools and resources to help players stay in control of their gambling activity.
The following responsible gambling tools are available to all registered players:
- Deposit Limits: You may set daily, weekly, or monthly limits on the amount you deposit into your account.
- Loss Limits: You may set limits on the amount you are prepared to lose within a given time period.
- Session Time Limits: You may restrict the amount of time you spend gambling during any single session.
- Self-Exclusion: You may request to be excluded from accessing your account for a defined period or on a permanent basis. During a self-exclusion period, you will not receive any marketing communications from Horus Casino.
- Reality Checks: You may set periodic reminders to alert you to the amount of time you have spent gambling during a session.
If you believe that your gambling is causing harm to yourself or others, we strongly encourage you to make use of the tools above and to seek support from a recognised problem gambling organisation. Setting limits can be done through your account settings. Requests for self-exclusion will be acted upon promptly.
Horus Casino is committed to preventing underage gambling. We carry out age verification checks on all accounts and may request additional documentation at any time to confirm a player's age.
6. Prohibited Activities
The following activities are strictly prohibited at Horus Casino:
- Using the services for any unlawful purpose or in violation of any applicable laws or regulations.
- Attempting to defraud Horus Casino or any other player.
- Using automated software, bots, or any other artificial means to interact with the platform.
- Engaging in any form of collusion with other players.
- Registering more than one account.
- Providing false or misleading information during registration or verification.
Horus Casino reserves the right to suspend or permanently close any account found to be engaged in prohibited activities and to withhold any associated funds pending investigation.
7. Intellectual Property
All content, software, trademarks, and materials available on the Horus Casino platform are the property of Horus Casino or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any such content without the prior written consent of Horus Casino.
8. Limitation of Liability
Horus Casino shall not be liable for any loss or damage arising from your use of our services, including but not limited to technical failures, interruptions to service, or losses resulting from gambling activity. Nothing in these Terms and Conditions shall limit liability in circumstances where such limitation is not permitted by law.
9. Complaints and Disputes
If you have a complaint regarding any aspect of your experience with Horus Casino, you should contact our customer support team in the first instance. Horus Casino will endeavour to resolve all complaints fairly and promptly. If you remain dissatisfied following our internal resolution process, you may be entitled to refer your complaint to an independent dispute resolution body.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the relevant courts.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact the Horus Casino customer support team through the contact details provided on our website. We are here to assist you and to ensure that your experience with Horus Casino is enjoyable and safe.
These Terms and Conditions were last reviewed and updated by Horus Casino. Please check this page regularly for any updates.